CBRE Excellerate is hiring a professional Receptionist for a Fixed Term Contract in Durban. Manage the switchboard, coordinate high-level meeting rooms, and provide a world-class front-of-house experience for corporate clients. Requires Grade 12, 2–3 years of corporate reception experience, and MS Office proficiency.
📍 Role Overview
- Company: CBRE Excellerate
- Location: Durban, KwaZulu-Natal
- Division: Facilities Management
- Experience Level: Associate
- Contract: Fixed Term Contract
- Closing Date: 27 February 2026
🎯 About the Role
As a Receptionist for CBRE Excellerate—a global leader in commercial real estate—you are more than just a front-desk operator; you are a brand ambassador. You will provide a professional, welcoming, and seamless experience for corporate employees, high-profile clients, and visitors. This role is central to the “Meeting Centre,” where you will balance switchboard management with complex room coordination and facilities support.
🔑 Key Responsibilities
Front of House & Switchboard
- First Impressions: Serve as the primary point of contact, ensuring client hospitality standards are met.
- Access Control: Manage visitor registration, issue access cards, and uphold security protocols.
- Communication: Operate the switchboard, directing calls accurately and managing message relays with a high level of telephone etiquette.
Meeting Centre Coordination
- Scheduling: Manage digital booking systems for meeting rooms and resolve scheduling conflicts.
- Team Synergy: Coordinate with catering, cleaning, and IT/technical teams to ensure rooms are perfectly prepared for every session.
- Escalation: Monitor room usage and escalate facility-related issues to the Facilities Management team.
Administrative & Operational Support
- Clerical Tasks: Assist with printing, scanning, filing, and managing courier arrangements.
- Reporting: Support the Facilities team with logs, front-of-house documentation, and reporting.
- Compliance: Adhere to site safety and emergency procedures, assisting with visitor tracking during evacuations.
✅ What You Will Bring
- Education: Matric / Grade 12 (Essential).
- Experience: * 2–3 years in a reception, front-of-house, or switchboard role (Preferred).
- Experience in a corporate environment, ideally within facilities management or client-focused services.
- Technical Skills: Proficiency in MS Office and digital room-booking systems.
- Knowledge: An advanced understanding of general maintenance procedures and techniques.
🧠 Skills & Attributes
- Professionalism: High level of discretion, confidentiality, and polished verbal/written communication.
- Client-Centric: A proactive, solution-driven mindset aligned with CBRE’s values of service excellence.
- Resilience: Ability to remain calm and composed while multitasking under pressure.
- Integrity: Punctual, reliable, and exceptionally well-presented.
🌟 Why Choose CBRE Excellerate?
CBRE Excellerate is a global powerhouse in real estate services. Joining this team offers:
- Entrepreneurial Culture: An environment that celebrates innovation and “creating the future of work.”
- Global Resources: The support of unparalleled international resources and a network of talented professionals.
- Career Growth: Opportunities to grow personally and professionally within a market-leading organization.