Dis-Chem Pharmacies is recruiting an experienced Cashier for their New Store opening in Pinelands, Cape Town. Deliver exceptional customer service at the point of sale, process payments, and manage cash flow with zero tolerance for inaccuracies. Requires Matric, 6 months of cashier experience, numerical skills, and computer literacy. Permanent position with benefits.
📍 Role Overview
- Company: Dis-Chem Pharmacies Limited
- Location: Pinelands, Cape Town, Western Cape
- Store Status: New Store Launch
- Experience Level: Entry Level
- Contract: Permanent
- Closing Date: 31 August 2026
🎯 Purpose of the Role
Join the launch team for Dis-Chem’s brand-new store in Pinelands! As a Cashier, you are the final touchpoint in the customer’s shopping journey. Your main objective is to provide a world-class customer service experience at the point of sale while accurately recording transactions on the Dis-Chem operating system. This role demands a high level of accuracy, honesty, and adherence to company policies to eliminate fraud risk and maintain smooth till operations.
🔑 Key Responsibilities
Point of Sale & Transactions
- Payment Processing: Accurately process all customer purchases using cash, bank cards, vouchers, coupons, and other approved payment methods.
- Loyalty Programs: Swipe and process loyalty cards, including accelerator partners (Discovery Health Care, Momentum Multiply, ABSA Rewards, eBucks, etc.).
- Voids & Returns: Handle merchandise exchanges and returned goods upon supervisor authorization; ensure all line voids and price changes are signed off.
- Scanning: Ensure every item, script, or outgoing product is scanned and paid for prior to leaving the store.
Cash Control & Security
- Cash Flow Management: Safely manage till drawers, floats, and place excess cash into the drop safe as per Dis-Chem SOPs.
- Till Security: Ensure till passwords and operator codes remain strictly confidential and are updated regularly.
- Fraud Prevention: Maintain a zero-tolerance policy for inaccuracies, handle daily takings confidentially, and report suspicious behavior immediately.
Customer Service & Communication
- 5-Star Communication: Execute Dis-Chem’s 5-star communication principles and maintain a professional relationship with shoppers.
- Promotions & Queries: Stay updated on current store sales and promotions to address basic customer questions.
- Feedback: Report customer complaints and compliments directly to the Frontline Supervisor or store management.
✅ Minimum Requirements
- Education: Grade 12 / Matric (Essential).
- Experience: Minimum of 6 months of cashier or till operations experience.
- Skills: * Basic computer literacy (MS Office).
- Sound numerical skills and basic report analysis capability.
- Strong command of the English language (spoken and written).
- Advantageous: Ability to speak a third additional South African language.
- Special Conditions:
- Willing and able to work flexible retail hours (including weekends and public holidays).
- South African citizen with clear credit and criminal records.
- Reliable transport or residing in close proximity to Pinelands.
🧠 Core Competencies
- In-Depth POS Knowledge: Expertise in operating cash registers, balancing cash drawers, and processing refunds.
- Attention to Detail: Meticulous accuracy when handling money and scanning products under fast-paced retail conditions.
- Trust & Accountability: High level of honesty, discretion, and personal responsibility for financial takings.
- Emotional Intelligence: Strong social awareness and customer-first mindset.
💼 Remuneration & Benefits
- Market-related salary
- Medical Aid contributions
- Provident Fund
- Dis-Chem Staff Account benefits