Sales/Customer service,JOBS Sales Assistant (2-Month Contract) | Crocs Springfield, Durban

Sales Assistant (2-Month Contract) | Crocs Springfield, Durban

Hiring: Sales Assistant (2-Month Contract) for Crocs Springfield, Durban. 1 year customer service experience required. Enjoy a 50% staff discount and uniform allowance. Apply by 29 December 2025!

Company: Ares Holdings (Official Distributor of Crocs South Africa)

Location: Springfield Park, Durban, KZN

Job Type: Contract (2 Months)

Experience Level: Associate

Closing Date: 29 December 2025

Step into a World of Comfort and Style

Crocs is a leading-edge international brand that values positivity, teamwork, and the wellbeing of our people. We are looking for a vibrant Sales Assistant to join our Springfield team on a 2-month contract. If you are passionate about the Crocs brand and love turning shoppers into fans, we want to meet you!


Key Responsibilities

Customer Service & Sales Excellence

  • The 30-Second Rule: Acknowledge every customer within 30 seconds of entry.
  • Technical Advocacy: Use your product knowledge to demonstrate benefits and meet specific customer needs.
  • Sales Growth: Master the art of closing sales and securing “add-ons” to maximize basket value.
  • Performance Tracking: Monitor your daily sales against your individual budget every few hours to stay on target.

Inventory & Merchandising

  • Stock Management: Replenish footwear and accessories daily; process new deliveries accurately (tagging, pricing, and recording in the POS system).
  • Loss Prevention: Minimize shrinkage through active “zoning” and strict adherence to changing room policies.
  • Visual Standards: Maintain world-class stock presentation and assist with fortnightly window and mannequin changes.

Operations & Training

  • Store Upkeep: Take pride in daily housekeeping, including clearing the counter area and maintaining a tidy store.
  • Career Development: Take ownership of your growth by working through the “Crocs Rookie Pack” and participating in monthly feedback sessions with your manager.

Minimum Requirements

  • Education: Grade 12 (Matric) or equivalent.
  • Experience: Minimum of 1 year of customer service experience.
  • Flexibility: Must be able to work flexible retail shifts (weekends/holidays).
  • Brand Knowledge: Knowledge of Crocs products is a significant advantage.
  • Attributes: A positive attitude, a team-player mindset, and a passion for fast-paced retail.

Why Join the Crocs Team?

  • Growth Potential: We are a fast-growing distributor with extensive internal growth and upskilling opportunities.
  • Staff Perks: Enjoy a 50% staff discount for you and your family across all brands in the Ares Holdings group.
  • Incentives: Participation in the company performance incentive scheme.
  • Uniform: Receive a quarterly uniform allowance.
  • Wellness: Access to a holistic Employee Wellness programme.

Job Summary

FeatureDetails
Primary IndustryRetail (Footwear & Apparel)
Contract Term2 Months
Functional AreaCustomer Service & Sales
Core BrandCrocs

How to Apply

Ready to join a brand that believes in its team? If you meet the requirements, please submit your application through the Ares Holdings/Apollo Brands Careers Portal.

Note: Should you not be contacted within 2 weeks of the closing date, please consider your application unsuccessful.

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