Retail & E-commerce Retail Store Person

Retail Store Person

Toys R Us & Babies R Us SA is hiring a Retail Store Person for a 6-month fixed-term contract in Johannesburg, Gauteng starting 01 September 2026. Includes formal, nationally registered training and practical workplace experience. Requires a valid Matric Certificate and customer service passion. Permanent opportunity potential.

📍 Role Overview

  • Company: Toys R Us & Babies R Us South Africa
  • Location: Johannesburg, Gauteng
  • Department / Function: Sales / Retail Operations
  • Experience Level: Entry Level / Not Applicable (Great for recent Matriculants)
  • Contract Type: 6-Month Fixed-Term Contract (Commencing 01 September 2026)
  • Posted Date: 07 August 2026
  • Closing Date: 21 August 2026

🎯 Purpose of the Role

Are you ready to bring your “Kinda MAGIC” to one of South Africa’s most loved retail brands? Toys R Us & Babies R Us is offering a structured 6-month contract opportunity designed to kickstart your career. This role blends hands-on retail workplace experience with formal, nationally registered training—giving you the skills, confidence, and customer service expertise to thrive in a fast-paced retail environment. Upon successful completion, top performers may be considered for permanent positions based on business needs.

🔑 Key Learning & Work Responsibilities

Customer Experience & Sales

  • Customer Service: Greet shoppers enthusiastically and assist parents, children, and gift-buyers in finding the right toys, baby gear, and nursery essentials.
  • Product Knowledge: Learn product features across various toy and baby care categories to offer helpful advice and recommendations.
  • Floor Assistance: Keep the sales floor welcoming, active, and accessible to deliver a memorable shopping experience.

Merchandising & Store Operations

  • Stock Merchandising: Assist with shelf stocking, product pricing, and creating visually appealing promotional displays.
  • Store Upkeep: Help maintain a clean, safe, and organized retail floor and stockroom environment.
  • Formal Training: Actively participate in and complete all assigned modules for the nationally registered retail training program.

✅ Minimum Requirements

  • Education: Valid Matric Certificate or recent tertiary qualification (Essential).
  • Experience: No prior work experience required—open to entry-level candidates and recent school leavers.
  • Availability: Must be ready to start the 6-month contract on 01 September 2026.

🧠 Core Competencies & Attributes

  • Positive Mindset: Vibrant, energetic personality with a genuine willingness to learn.
  • Customer Focus: A natural passion for helping people and delivering exceptional service.
  • Teamwork: Ability to collaborate effectively with store colleagues and floor managers.
  • Reliability: Punctual, dependable, and capable of handling busy retail shifts (including weekends/holidays).

🌟 What Toys R Us & Babies R Us Offers

  • Nationally Recognized Qualification: Earn formal training credentials while working on the job.
  • Career Growth: Pathway to potential permanent employment based on performance and store vacancies.
  • Fun Environment: Work in a dynamic, high-energy environment built around family, play, and joy.

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