Hiring: Remote Office Administrator for a New Zealand-based cleaning firm. Salary: R25k – R30k. Requires Xero and CRM experience (Simpro preferred). Work from home with an evening shift (5pm–9pm SA time). Manage scheduling, H&S, and invoicing. Apply now!
Company: [Growing New Zealand Commercial Cleaning Firm]
Location: Fully Remote (Work from Home – South Africa)
Job Type: Independent Contract (Full-Time)
Salary: R25,000 – R30,000 per month
Hours: 8 Hours per day (Includes a 5pm – 9pm SA time shift)
Role Purpose
We are seeking a highly organized and proactive Remote Office Administrator to anchor the daily operations of an established New Zealand commercial cleaning business. This is a pivotal role where you will manage the intersection of client relations, staff scheduling, and financial administration. As this is a New Zealand-based operation, you will work an 8-hour day that includes a structured 4-hour overlap with the NZ business morning (5:00 PM to 9:00 PM SA Time).
Key Areas of Impact
Workforce Coordination & Scheduling
- Shift Management: Strategically schedule and manage employee work shifts, ensuring 100% service coverage for all clients.
- Liaison: Act as the central point of contact for cleaners and supervisors to resolve leave requests or sudden scheduling changes.
- Service Continuity: Ensure that the transition of staff between sites is seamless and uninterrupted.
Financial & CRM Administration
- Bookkeeping: Perform basic bookkeeping functions and reconcile records using Xero.
- Invoicing: Compile and issue accurate client invoices on a strict monthly or project-based schedule.
- CRM Integrity: Maintain precise client and operational records within the CRM system (experience with Simpro is highly advantageous).
Client Relations & Health & Safety
- Professional Communication: Manage all day-to-day email and WhatsApp correspondence with NZ-based clients.
- Compliance: Maintain and update vital Health & Safety (H&S) documentation, ensuring all compliance records are current and accessible.
- Follow-ups: Handle service confirmations and general inquiries with a high degree of professional etiquette.
What You Need to Succeed
Minimum Requirements
- Experience: Proven administrative experience, preferably within a service-based or logistics-heavy business.
- Software: Proficiency in Microsoft Office and Xero (essential).
- CRM Skills: Previous experience with CRM systems is required; Simpro experience will put you at the top of our list.
- Schedule Flexibility: Must be able to work the mandatory 5:00 PM – 9:00 PM SA time block daily.
Core Competencies
- Independence: Ability to manage multiple high-priority tasks in a remote environment without direct supervision.
- Communication: Exceptional written and verbal English skills suitable for an international client base.
- Proactive Mindset: Highly reliable with a “solve-it-first” attitude toward operational bottlenecks.
What We Offer
- Stability: A long-term, full-time contract with an established international company.
- Remote Freedom: The ability to work from your home office anywhere in South Africa.
- Competitive Pay: A fixed monthly rate of R25k–R30k based on experience.
Job Summary
| Feature | Details |
| Market Focus | New Zealand (Commercial Cleaning) |
| Primary Tools | Xero, Simpro, WhatsApp, MS Office |
| Schedule Block | 17:00 – 21:00 SAST (Mandatory) |
| Contract Type | Independent Contractor |
How to Apply
If you are a detail-oriented administrator comfortable working across time zones, please submit your application via the Careers Portal (Ref: ZR_15806_JOB).