General General Assistant

General Assistant

Defy Appliances is hiring an entry-level General Assistant (Research & Development) in Durban, KwaZulu-Natal. Assist with prototype builds, transport testing, inventory movement, and material audits. Requires Grade 12, 3+ years in manufacturing, and strong MS Office skills. Forklift license and BOM familiarity advantageous. Permanent position. Apply by 17 August 2026.

📍 Role Overview

  • Company: Defy Appliances (Pty) Ltd
  • Location: Durban, KwaZulu-Natal
  • Division: Research & Development (R&D / Cooking Construction)
  • Industry: Appliance Manufacturing
  • Experience Level: Entry Level / Technical Support
  • Contract: Permanent
  • Posted: 07 August 2026
  • Closing Date: 17 August 2026

🎯 Purpose of the Role

As a General Assistant within Defy’s Research & Development (R&D) unit, you will provide vital logistical, technical, and operational support to engineers, product specialists, and agile project teams. This multi-faceted role bridges the gap between R&D, Stores, and Manufacturing lines—helping test product durability, manage prototype components, conduct material audits, and maintain accurate experimental data.

🔑 Key Responsibilities

R&D Testing & Data Logging

  • Transport Testing: Perform product transport and drop testing to evaluate durability during shipping.
  • Data Recording: Capture, log, and communicate testing results accurately using MS Word, MS Excel, and PowerPoint.
  • Benchmarking Support: Assist with product movement, preparation, measurement, and documentation during competitive teardowns and benchmarking.

Technical & Material Support

  • Prototype Builds: Assist engineers and specialists with non-critical product assemblies and prototype builds.
  • BOM & Material Audits: Perform production-line audits, including tracking raw steel and plastic consumption against the Bill of Materials (BOM).
  • Inventory Control: Identify, move, organize, or coordinate the scrapping of R&D products, test samples, and components.

Logistics & Material Handling

  • Equipment Operation: Operate a forklift / Hyster to move heavy test samples and manufacturing materials (subject to certification).
  • Cross-Department Liaison: Serve as a key link between R&D, Stores, and main assembly lines to keep material flowing smoothly.
  • Logistical Driving: Provide driving and transport support for approved product collections, off-site testing, and audits.

Safety & Agile Operations

  • Health & Safety: Act as a departmental First Aid and Health & Safety (HSE) representative when required.
  • Agile Adaptability: Dynamically adjust priorities to support daily requests from R&D squads and the Cooking Construction team.

✅ Qualifications and Experience

  • Education: Grade 12 / Matric (Essential). A relevant technical diploma/N-qualification is advantageous.
  • Experience: Minimum 3+ years’ experience working within a manufacturing or factory environment.
  • Technical Skills:
    • Strong computer proficiency in MS Office Suite (Excel, Word, PowerPoint).
    • Valid Forklift / Hyster License (Advantageous).
    • Familiarity with Bill of Materials (BOM) and inventory structures (Advantageous).

🧠 Core Competencies

  • Attention to Detail: Meticulous approach to recording test data and verifying raw material consumption.
  • Analytical & Problem Solving: Practical mindset with the ability to identify discrepancies during audits or testing.
  • Communication & Collaboration: Excellent interpersonal skills to liaise effectively across engineering, stores, and shop-floor teams.
  • Agile Mindset: Flexible and responsive to shifting technical priorities in a fast-paced product development environment.

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