Food Service Assistant

Hiring: Food Service Assistant at Empact Group, Parow. Fixed-term contract. Requires Matric and hospitality experience. Support food production and front-of-house service in a professional catering environment. Apply by 31 January 2026!

Company: Empact Group

Location: Parow, Cape Town, Western Cape

Job Type: Fixed-Term Contract

Division: Food Solutions

Experience Level: Entry Level

Closing Date: 31 January 2026

Role Purpose

Empact Group is seeking a dedicated and versatile Food Service Assistant to join our team in Parow. This role is designed for a service-minded individual who can handle the dual demands of a professional catering operation: supporting the culinary team with food production and delivering a world-class front-of-house experience for our clients. You will ensure that every task is performed with strict adherence to Health & Safety and Food Safety regulations.

Key Areas of Impact

Food Production & Kitchen Support

• Culinary Assistance: Perform a variety of basic food preparation tasks to support the chefs and ensure production timelines are met.
• Back-of-House Discipline: Assist in maintaining the cleanliness and organization of the kitchen, including equipment sanitation and workstations.
• Safety Protocols: Ensure 100% compliance with Food Safety (HACCP) standards and general workplace safety rules.

Front-of-House Service

• Customer Interaction: Deliver friendly, courteous, and efficient service to clients and customers.
• Service Area Maintenance: Ensure that serving stations are restocked, clean, and presented according to Empact’s visual standards.
• Professional Presence: Take immense pride in personal hygiene and appearance, serving as a professional representative of the brand.

Operational Support

• All-Round Support: Provide general assistance across both the front and back of house as operational requirements shift throughout the day.
• Problem Solving: Identify and address service needs or safety hazards immediately to maintain a seamless operation.

What You Need to Succeed

Minimum Requirements

• Education: Matric (Grade 12) is essential.
• Experience: Previous working experience in the Hospitality Industry is mandatory.
• Skills: Knowledge of basic food preparation techniques and strong verbal communication skills.

Advantageous Qualities

• A formal qualification in Food & Beverage or Culinary Arts.
• Prior experience in a dedicated customer service role.
• A passion for excellence and a “can-do” attitude in high-pressure environments.

Why Join Empact Group?

• Transformation Driven: We are committed to Employment Equity; preference will be given to candidates aligned with our Equity targets.
• Professional Growth: Gain exposure to diverse operational functions within a leading national food solutions provider.
• Secure Environment: Your personal data is handled with care in strict accordance with the POPI Act.

Job Summary

How to Apply

If you are ready to deliver world-class service in Parow, please submit your application through the Empact Group Careers Portal.

Note: If you haven’t received communication within 2 weeks after the closing date, please consider your application unsuccessful. Your CV will be entered into our Talent Pool for future opportunities.