Join a leading dealership in the East Rand as a Service Advisor Cadet through the YES Internship Programme. Gain 12 months of experience in automotive aftersales, customer liaison, and workshop admin. Requires Matric and age 18–35. Monthly stipend: R5,600.
📍 Role Overview
- Location: East Rand, Gauteng
- Reference: PTA000876
- Program: YES (Youth Employment Service) Internship
- Duration: 12-Month Fixed-Term Contract
- Salary: R 5,600 per month (Stipend)
- Closing Date: 12 February 2026
🎯 Purpose of the Job
This internship is designed to give unemployed youth a “foot in the door” of the automotive retail industry. As a Service Advisor Cadet, you will be the vital link between the customer and the mechanical workshop. You will learn the art of customer service excellence while gaining technical exposure to vehicle maintenance cycles and dealership administration.
🔑 Key Responsibilities
Service Reception & Customer Liaison
- Customer Welcome: Act as the first point of contact for clients bringing their vehicles in for maintenance.
- Booking Management: Schedule vehicle services and repairs based on the actual capacity of the workshop.
- Status Updates: Keep customers informed about their vehicle’s progress, ensuring there are no “surprises” regarding completion times.
Technical Administration
- Job Cards: Open and accurately update job cards, which are the primary documents used by technicians to track repairs.
- Communication: Translate the customer’s concerns into technical instructions for the workshop technicians.
- Invoicing: Assist in preparing invoices and maintaining organized service records.
Compliance & Growth
- Process Adherence: Ensure all tasks follow strict dealership and brand protocols.
- Learning: Participate in mentorship and structured training to develop a career in aftersales.
✅ Minimum Requirements
YES Programme Eligibility (Essential)
- Citizenship: South African Citizen.
- Age: Between 18 and 35 years old.
- Status: Currently unemployed and not studying full-time.
General Requirements
- Education: Matric Certificate (Grade 12).
- Skills: Basic computer literacy and strong communication skills.
- Aptitude: A genuine interest in cars and the automotive industry.
🧠 Skills and Competencies
- Attention to Detail: Crucial for opening job cards and processing invoices correctly.
- Professionalism: Maintaining a positive attitude and professional appearance at the front desk.
- Resilience: Ability to handle a fast-paced environment where customers may be anxious about their vehicles.
🎁 What the Programme Offers
- Practical Experience: 12 months of hands-on work in a professional dealership.
- Career Pathing: Mentorship from experienced Service Managers.
- Financial Support: A steady monthly stipend of R5,600 while you learn.