Sportscene is hiring a Sales Associate at The Workshop Shopping Centre in Durban Central. Drive sales targets, deliver streetwear customer experiences, and manage stock replenishment. Requires Grade 12 (Matric), strong selling instincts, and a passion for sneaker/streetwear fashion.
📍 Role Overview
- Company: Sportscene (The Foschini Group – TFG)
- Location: The Workshop Shopping Centre, Durban Central, KwaZulu-Natal
- Contract Type: 120-Hour Monthly Contract (Maternity Cover / Fixed-Term)
- Department: Retail Sales Operations
- Target Audience: Streetwear, sneaker, and urban youth fashion culture
🎯 Purpose of the Role
Join the trendsetting team at Sportscene The Workshop! As a Sales Associate, you are a brand ambassador driving South Africa’s streetwear and sneaker culture. Your primary objective is to deliver an exciting customer experience, achieve store sales targets, stay up-to-date with sneaker/apparel trends, and ensure the shop floor is stocked and visually captivating at all times.
🔑 Key Responsibilities
Sales & Customer Experience
- Brand Ambassadorship: Represent Sportscene with high energy, offering a welcoming and style-focused customer experience.
- Target Tracking: Actively track daily sales performance against individual and store targets.
- Solution Selling: Identify customer style needs and recommend complementary footwear, apparel, and accessory options.
- Trend Knowledge: Maintain deep product knowledge regarding global and local streetwear, sneaker launches, and urban fashion trends.
Merchandising & Floor Operations
- Stock Replenishment: Assist with continuous floor replenishment to keep merchandise organized and sized correctly.
- Customer Loyalty: Promote TFG customer loyalty initiatives (such as TFG Rewards and account sign-ups).
- Multi-Tasking: Manage cash-desk customer flow, fitting room assistance, and floor coverage in a fast-paced environment.
✅ Qualifications & Requirements
- Education: Grade 12 / Matric (Essential).
- Experience: Previous retail sales experience within clothing, footwear, or youth fashion is highly advantageous.
- Culture Alignment: Strong connection to streetwear, sneaker culture, and urban fashion trends.
- Employment Equity: Preference will be given to candidates from designated groups in terms of the Employment Equity Act.
🧠 Core Competencies & Skills
- Sales Instinct: Natural ability to engage, negotiate, cross-sell, and close sales smoothly.
- Communication: Excellent verbal and written English communication skills.
- Initiative & Speed: Ability to work independently, take quick initiative, and adapt in a busy retail environment.
- Detail-Oriented: Meticulous approach to stock accuracy, pricing, and visual merchandising standards.
🌟 Why Join Sportscene & TFG?
- Culture Hub: Sportscene is South Africa’s leading retail destination for streetwear and sneaker lifestyle brands (Nike, adidas, Puma, Converse, Vans, Jordan).
- Network & Growth: TFG is an international retail powerhouse with 34+ lifestyle brands, making this position an ideal gateway into the larger TFG group network.