Dis-Chem Pharmacies is hiring a Retail Store Assistant for the Princess Mkabayi Mall in Vryheid. Oversee point-of-sale operations, inventory accuracy, and store administration. Requires Grade 12, SAP knowledge, and retail experience. Permanent role with medical aid and provident fund.
📍 Role Overview
- Company: Dis-Chem Pharmacies Limited
- Location: Princess Mkabayi Mall, Vryheid, KwaZulu-Natal
- Division: Retail
- Contract: Permanent
- Closing Date: 13 February 2026
🎯 Purpose of the Role
As a Retail Store Assistant at the Vryheid branch, you are essential to the store’s operational efficiency. You will support management by overseeing critical administrative and floor duties—from managing cash floats and resolving customer queries to verifying deliveries and controlling high-risk stock. This role ensures that the store meets Dis-Chem’s high standards for customer service and procedural compliance.
🔑 Job Specification: Key Responsibilities
Customer Service & Front-End Management
- Customer Relations: Establish professional relationships and resolve stock queries or complaints promptly.
- POS Operations: Manage “shorts and overs” at the point of sale, handle refunds/returns, and ensure cashiers have sufficient change (floats).
- Efficiency: Adhere to the company benchmark for customer turnover per hour.
Inventory & Receiving
- Delivery Verification: Review deliveries and invoices for 100% accuracy against physical stock.
- Claims Management: Assist the Receiving Manager in logging claims with the Distribution Centre.
- High-Risk Stock: Implement strict controls and management for high-value or high-risk inventory.
Administration & Financial Control
- Document Control: Maintain accurate records for petty cash, floats, and cash on hand.
- Daily Reconciliations: Prepare the daily run reconciliation to ensure financial alignment.
- Stock Flow: Manage the correct handling of back-shopping and returned goods.
✅ Minimum Requirements
- Education: Grade 12 / Matric.
- Experience: Previous experience in a Retail environment is essential.
- Technical Skills: * Basic computer literacy (MS Word, Excel, and Outlook).
- SAP experience is required.
- Compliance: * South African Citizenship.
- MIE clearance (Clear criminal and credit record).
- Valid driver’s license and/or own reliable transport.
🧠 Essential Competencies
- Operational Knowledge: Deep understanding of retail administration and store procedures.
- Leadership: Strong management skills with the ability to lead a team.
- Resilience: Ability to work under pressure and meet strict deadlines.
- Integrity: Highly trustworthy and honest in handling cash and stock.
💰 Remuneration and Benefits
- Market-related salary.
- Medical Aid.
- Provident Fund.
- Dis-Chem Staff Account.